{"id":5467,"date":"2024-10-01T09:32:05","date_gmt":"2024-10-01T09:32:05","guid":{"rendered":"https:\/\/safetycultureladder.com\/?p=5467"},"modified":"2024-10-01T09:32:05","modified_gmt":"2024-10-01T09:32:05","slug":"procedura-di-reclamo-scala-della-cultura-della-sicurezza","status":"publish","type":"post","link":"https:\/\/safetycultureladder.com\/it\/procedura-di-reclamo-scala-della-cultura-della-sicurezza\/","title":{"rendered":"Procedura di reclamo Scala della cultura della sicurezza"},"content":{"rendered":"<p>In NEN, i reclami e le segnalazioni sono sempre gestiti con la massima attenzione, secondo la procedura di reclamo della Safety Culture Ladder. NEN non gestisce in prima persona tutti i reclami e le segnalazioni, a causa del suo ruolo di gestore dello schema Safety Culture Ladder (SCL). Il Comitato di esperti (BoE) \u00e8 responsabile della gestione, della valutazione e dell'adeguamento dei contenuti dello standard e dello schema di certificazione.<\/p>\n<p>La certificazione viene effettuata da un ente terzo indipendente. Questo<a href=\"https:\/\/safetycultureladder.com\/certificerende-instellingen-ci\/\"> organismi di certificazione (CB)<\/a> hanno un contratto di licenza con NEN. A seconda della natura del reclamo, NEN pu\u00f2 rivolgersi all'organismo responsabile, secondo la procedura di reclamo Safety Culture Ladder. NEN fornisce il supporto necessario a questo proposito.<\/p>\n<p><strong>Reclamo sull'organizzazione certificata<br \/>\n<\/strong>La certificazione SCL non garantisce sempre un ambiente di lavoro sano e sicuro. Se avete un reclamo su un'organizzazione certificata SCL, ad esempio in materia di sicurezza, salute o consapevolezza della sicurezza, segnalatelo innanzitutto all'organizzazione interessata. Se il reclamo non viene gestito correttamente, potete rivolgervi all'ente di certificazione che ha valutato l'organizzazione. Questo ente indagher\u00e0 sul modo in cui l'organizzazione ha gestito il reclamo.<\/p>\n<p><strong>Reclamo su un organismo di certificazione<br \/>\n<\/strong>I reclami sui metodi di lavoro di un organismo di certificazione devono essere presentati all'organismo stesso. Tutti gli OdC autorizzati a certificare sulla SCL dispongono di una procedura di reclamo che potete richiedere all'ente interessato. Se non siete soddisfatti della gestione del reclamo, potete comunicarlo a NEN. NEN si occuper\u00e0 del reclamo se:<\/p>\n<ul>\n<li>l'organismo di certificazione pertinente ha stipulato un contratto di licenza con NEN per certificare lo standard SCL.<\/li>\n<li>Il vostro reclamo riguarda la procedura di certificazione SCL. L'OdC non ha rispettato gli accordi descritti nello schema di certificazione.<\/li>\n<li>avete gi\u00e0 presentato il vostro reclamo all'IC e avete seguito l'intera procedura, ma non siete soddisfatti della gestione.<\/li>\n<\/ul>\n<p>Se il reclamo soddisfa le condizioni di cui sopra, si prega di contattare NEN all'indirizzo <a href=\"mailto:info@safetycultureladder.com\">info@safetycultureladder.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>In NEN, i reclami e le segnalazioni sono sempre gestiti con la massima attenzione, secondo la procedura di reclamo della Safety Culture Ladder. Non tutti i reclami e le segnalazioni vengono gestiti da NEN stessa, a causa del ruolo di NEN come gestore del sistema Safety Culture Ladder (SCL). Il Comitato di esperti (CoE) \u00e8 responsabile della gestione, della valutazione e dell'aggiornamento dei contenuti [...].<\/p>","protected":false},"author":10,"featured_media":5468,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,37],"tags":[],"class_list":["post-5467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geen-onderdeel-van-een-categorie","category-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klachtenprocedure Safety Culture Ladder - Safety Culture Ladder<\/title>\n<meta name=\"description\" content=\"Ontdek de klachtenprocedure voor de Safety Culture Ladder. 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